Hospital Policies & Covid Protocol

Current Hospital Appointment Policies & COVID Protocol

To Our Valued Clients and Patients:

Haven Veterinary Clinic is following all local, national health and veterinary medicine guidelines as the coronavirus pandemic winds down.

Currently, we are seeing patients by appointment only, using the following protocols: 

  • Curbside Care: wait comfortably in your car, while we care for your pet in the clinic
  • Drop-Off/Day Admission: let your pet stay with us a few hours, and while you run errands or go to work we will see and care for your pet in the clinic
  • In-Room Visit: one person (no children) can bring pet inside and stay with the pet for their appointment

Upon arrival in the parking lot, call our clinic (713-344-1570) and a team member will check you and your pet in and start your visit.

For the safety of all pets, pet owners, and our staff, all cats must be restrained in a carrier and all dogs either in a carrier or on a leash.

If you are not well, experiencing any viral symptoms, have tested positive for Covid-19, or have recently been exposed to someone who has, please have someone else bring your pet for the appointment. 

Face coverings/masks are required inside the clinic.

For prescription refills, please call 72 hours in advance.

We are maintaining these procedures as well as enhanced cleaning so that our clients and small team can stay healthy. 

Thank you for your help and support.

With Blessings,
Dr. Cecily Jennings and The Haven Veterinary Family

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